Customer service is an important part of any small business particulary those that run online. According to this Etsy article: '...online customer service is even more important than offline service. Online, your competition is closer, just a click away instead of across the street'.
This week as part of our 'Your Creative Business' post we have rounded up some great articles to help you offer high quality customer service that keeps your customers coming back for more.
Feel free to share your customer service know-how in a comment below!
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